You are hereby granted the limited right to access the Website and use the Services, solely for your non-commercial, personal purposes and/or to learn about GTG’s Services.
When you access the Website or use the Services, you agree to comply with: (i) these Conditions; (ii) any other policies that GTG may establish from time to time in connection with the Website or the Services; and (iii) any applicable law, statute, ordinance, rule, code, treaty or regulation of any governmental agency or authority (“Laws”).
The Website is not intended for minors. By accessing, using or browsing the Website, you represent and warrant that you have reached the age of majority in your place of residence or, if not, that you have obtained the prior consent of your parents or legal guardian authorizing you to use the Website and the Services.
Should you decide to contact directly a Content Creator or other resources referred to on the Website and contract its services, you declare to understand that GTG is a third party to any relationship you may have with such Content Creator or other service provider. The Content Creators and service providers are independent providers who are neither our employees, nor agents nor representatives. GTG may not be held liable for any discussion, intervention, statement with or by a Content Creator or service provider and does not intervene at any time in this regard. You hereby waive any claim against GTG regarding the interpretation, execution or arbitration of any claim to a Content Creator or other service provider.
The information provided within the Service is not intended for use by any User in any jurisdiction where such use would be contrary to law or regulation or which would subject GTG to any registration requirement within such jurisdiction. We reserve the right to limit the availability of the Service or any portion thereof, to any geographic area or jurisdiction, at any time and in our sole discretion.
While we hope the Services are beneficial to you, you understand and acknowledge that they may not be the appropriate solution for everyone’s needs and that they may not be appropriate for every particular situation or be a complete substitute for a face-to-face examination or care in every situation.
You further recognize that the Services, and any other information you learn from your use of the Services are not intended, designed, or implied to diagnose, prevent, or treat any condition or disease, to ascertain the state of your health, or to be a substitute for professional medical care. Do not disregard, avoid, or delay in obtaining in-person care from your doctor or other qualified professional because of information or advice you received through the Service. Even if the Services may in some cases be provided by doctors or psychologist, they remain general advice only and no results can be guaranteed.
IF YOU ARE THINKING ABOUT SUICIDE OR IF YOU ARE CONSIDERING HARMING YOURSELF OR OTHERS OR IF YOU FEEL THAT ANY OTHER PERSON MAY BE IN ANY DANGER OR IF YOU HAVE ANY MEDICAL EMERGENCY, YOU MUST IMMEDIATELY CALL YOUR LOCAL EMERGENCY SERVICES NUMBER AND NOTIFY THE RELEVANT AUTHORITIES. THE WEBSITE IS NOT DESIGNED FOR AND THE SERVICES CANNOT PROVIDE THE ASSISTANCE REQUIRED IN ANY OF THE AFOREMENTIONED CASES.
If you are currently under the care of a mental health professional, it is recommended that you inform such mental health care provider of the nature and extent of your use of the Services. Do not stop taking any medication you have been prescribed based on your use of the Services.
If you choose to use the Services, you will have access to selected videos and other resources aiming at providing immediate support in crisis situations, free of charge. The Website also offers the possibility of a paid subscription to use enhanced functionalities of the Services, that may support a personal healing process as well as the maintenance of a health and well-being status.
The prices, features, and options of the paid Services will be as described on the Website at the time of subscription in a applicable service plan. All charges associated with your access to and use of the Service (“Service Charges”) will be billed to you in advance on a monthly or yearly basis, as per the terms of the applicable service plan. Should you be granted the right to use the Services as beneficiary of a group license plan (“Sub-licensee”), your rights of access to any paid Services are subordinated to those of the main User for the applicable service plan.
Invoices will be sent in digital form by e-mail to the address provided by you at the time of subscription. Prices will be in the currency indicated at the time of subscription and payments shall be made in that currency. Taxes will be invoiced in addition to the Service Charges when applicable.
At the time of payment by credit card or other payment instruments offered by our payment service suppliers, you will be directed to an interface to input your payment information. When applicable, you hereby authorize the credit card issuer or your financial institution to pay the Service Charges and authorize GTG (or a billing agent acting on GTG’s behalf) to continue automatically charging the Service Charges to your account in advance on a monthly or yearly basis. You further understand and agree that the Service Charge shall continue to be charged until the Services are terminated pursuant to these Conditions, or until the balance on your account is paid in full, whichever is later. Payment methods for group license may vary from the foregoing and will be indicated in the corresponding licensing agreement.
Unless otherwise indicated in any licensing agreement, you may cancel any service plan within seven (7) days from the date of subscription, both for monthly and yearly service plans, in which case the Services Charges will be fully reimbursed. Both you and us may thereafter cancel any service plan with immediate effect, provided however that the Services Charges for the month in which the termination has occurred will be payable. Your subscription to the Services will accordingly remain effective until the end of the current month in which the notice was given and expire automatically thereafter. Should a yearly subscription be terminated, GTG will reimburse the Service Charges prorated for the months left until the end of the current term.
We do not represent or warrant that a particular service plan will be offered indefinitely and reserve the right to change the prices for or alter the features and options of a particular service plan as well as to remove any content on the Website without prior notice. GTG reserves the right to change its pricing terms for subscriptions at any time and we will notify you in advance of such changes becoming effective. Changes to the pricing terms will not apply retroactively and will only apply for subscription renewals after such changed pricing terms have been communicated to you. If you do not agree with the changes to GTG’s pricing terms, then you may choose not to renew your subscription
If you want to use certain features of the Services, you’ll have to create an account or access through one of our connecting partners. You are responsible for maintaining the confidentiality of your password and for all activities that occur under your account, whether or not you have authorized such activities. You agree that you will not create an account for anyone other than yourself.
If you become aware of or reasonably suspect any intrusion, including any theft, loss or unauthorized disclosure or use of your password, please report it to us immediately by contacting us in the manner provided for in these Conditions. We are not liable for any loss due to unauthorized use of your login information. Please also note that you are not entitled to repackage or resell access credentials or your access to a Service to any third parties.
GTG reserves the right to suspend or terminate your account if any information provided during the registration process or afterwards proves to be inaccurate, fraudulent, obsolete or incomplete. Accounts of Sub-licensees may also be deleted upon termination of the underlying licensing agreement.
As between GTG and the User, GTG is the exclusive owner of all intellectual property rights related to the Website and the Services, including but not limited those related to : (a) all text, photos, images, data, graphics, trade-marks, logos and slogans created or used by GTG, whether registered or unregistered; (b) any tools, computer equipment and software used to enable the functionality of the Website; and (c) the graphic design, user interface and the look and feel of the Website. You are reminded that you are responsible for complying with all laws protecting copyright and intellectual property and that any downloading and/or printing of content from the Website or the Services is permitted only for strictly personal use and at your own risk. You may not modify any page, remove or alter any visible or non-visible identification, marks, notices or disclaimers, without the prior written consent of GTG. More specifically, you also undertake not to adopt or use trademarks or any other intellectual property element that could create confusion with the intellectual property of GTG or that would constitute an imitation thereof, nor to seek to invalidate, attack or otherwise call into question the legitimacy of GTG’s rights in its intellectual property. Some text, photos, images, data, trade-marks, logos and other content displayed on the Website and the Services may also be owned by third parties, including the Content Creators, which retain all their intellectual property rights. Therefore, you shall not use, reproduce of disseminate them without the written prior consent of GTG or of any such third party.
GTG grants you a limited, non-exclusive and revocable license to use and/or print any material of the Website , subject to GTG’s intellectual property rights, provided that it is used for your personal, non-commercial use only and subject to not modifying such content in any way whatsoever. Any other use of the content is prohibited and may not be reproduced, reused, redistributed in any manner or form whatsoever, without the prior written consent of GTG.
Some features of the Services may enable you write your own content in a private space of your account. Such content belongs to you and GTG does not claim any ownership rights therein. Subject to the foregoing, in the event that your use of the Service leads to the creation of work deemed to be protected under copyright or other intellectual property Laws, you hereby grant to GTG a non-exclusive, transferable, sublicensable, worldwide, royalty-free license to use, copy, modify, create derivative works based upon, distribute and exploit such content on an anonymous basis, for research and development as well as for the purpose of improving the Services.
We also welcome your feedback, comments and suggestions for improvements to the Services (“Feedback”). You can submit Feedback by emailing us at email@example.com.You grant to us a non-exclusive, worldwide, perpetual, irrevocable, fully-paid, royalty-free, sublicenseable and transferable license under any and all intellectual property rights that you own or control to use, copy, modify, create derivative works based upon and otherwise exploit the Feedback for any purpose.
In addition to complying with the other Conditions set forth herein, GTG strictly prohibits and you represent that you will not:
Without limiting the generality of the foregoing, you agree that GTG is not responsible for, and does not endorse any content posted within the Service under your account. GTG does not have any obligation to pre-screen, monitor, edit, or remove any content. If your content violates these Conditions or applicable Laws, you may bear legal responsibility for such content.
The Website may link to other websites operated by third parties, especially for the purpose of providing you references, legal aid, emergency support, etc. While we are committed to keep such links up to date and relevant for you, we have no control over these linked sites. We provide them in good faith as a convenience to you only and cannot guarantee neither that they will be suitable for you nor that they will be accessible, updated or functional. Such third-party links may in no event be considered as a recommendation by GTG.
You may also be subject to additional terms and conditions of use that may apply when you use or purchase certain products or services related to such third parties’ websites, which also have their own privacy policies and data collection practices. GTG has not reviewed these policies and cannot provide any recommendations or advice with respect to their content. You therefore access such third parties’ websites at your own risks. Please report to us any links you consider to contain illegal or inappropriate material.
We may at any time terminate or suspend immediately your access to our Website or the Services, in addition to our other remedies and the additional penalties and legal consequences provided by Law, if: (i) we have reasons to believe that you use the Website or the Services in violation of these Conditions or any applicable Law; (ii) any information provided by you at the time of the initial contact or afterwards proves to be inaccurate, fraudulent, obsolete or incomplete; or (iii) we suspect or detect any malicious software or potentially harmful activity connected to your account.
You understand and agree that you are solely responsible for your use or misuse of this Website and of the Services. You therefore release GTG, its agents, affiliates, subsidiaries, directors, officers, employees, contractors, related entities and the Content Creators from any and all claims, demands and damages (direct and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected your use, misuse, or inability to use the Website, its content or the Services.
You also represent that you will indemnify and hold GTG, its agents, affiliates, subsidiaries, directors, officers, employees, contractors, related entities and the Content Creators harmless against any claims, demands, causes of action, damages, costs, expenses, penalties, losses and liabilities, including reasonable attorney’s fees and court costs, incurred by GTG arising from any claim, whether such claim is brought by yourself or by any third party, asserted against GTG in relation with (a) any violation or alleged violation of these Conditions or applicable Laws; (b) your violation of any third-party right, including without limitation any intellectual property right, property or privacy right; (c) your use, misuse, or inability to use the Website, its content or the Services; (d) the inaccuracy or any of your representations; (e) any negligence or wilful misconduct; (f) other matters for which you are expressly responsible pursuant to these Conditions.
We are committed to taking reasonable technical means to protect the physical security and the integrity of the Website’s functionalities. However, given the very nature of the public network that is the internet, you acknowledge and accepts that the security of transmissions via the internet cannot be guaranteed.
Although it is GTG’s intention for the Service to be available as much as possible, your use of the Website or of the Services may be discontinued or terminated, in whole or in part, at any time. It cannot be excluded that the Website or the Services may contain errors, omissions, inaccuracies or may not be complete or up to date. When an error is noticed, we will attempt to correct it as soon as possible and make reasonable efforts to notify affected Users. The Website may also be unavailable from time to time for maintenance, updates, hardware/software failure, repairs, power outages, hacking, denial of service attacks, large unplanned service requests or for any other reason. Moreover, we cannot guarantee that your use of the Website or the Services, including any third-party links provided on the Website, will meet your expectation or fit your intended purposes. GTG will not be liable to you for any modification, suspension, or discontinuation of the Services, or the loss of any content you may have posted under your account.
YOU THUS DECLARE UNDERSTANDING THAT YOUR USE OF THE WEBSITE IS AT YOUR OWN RISK. GTG PROVIDES THE WEBSITE AND THE SERVICES ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT OF THIRD-PARTY RIGHTS. GTG DOES NOT WARRANT THAT THE WEBSITE IS ALWAYS SAFE AND SECURE. THERE IS ALSO NO GUARANTEE THAT THE WEBSITE IS FREE OF ERRORS OR THAT IT WILL ALWAYS OPERATE WITHOUT INTERRUPTION, DELAY OR IMPERFECTION, NOR REGARDING THE QUALITY, ACCURACY, TIMELINESS, TRUTHFULNESS, COMPLETENESS OR RELIABILITY OF ANY CONTENT FORMING PART OF THE SERVICES. GTG ASSUMES NO RESPONSIBILITY FOR THE ACTIONS, CONTENT, INFORMATION OR DATA OF THE CONTENT CREATORS OR OTHER THIRD PARTIES. YOU AGREE THAT GTG WILL NOT BE HELD RESPONSIBLE UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY (WHETHER IN CONTRACT, TORT, NEGLIGENCE OR OTHERWISE) FOR ANY CONSEQUENTIAL, SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE OR EXEMPLARY DAMAGES, THAT ARE DIRECTLY OR INDIRECTLY RELATED TO: (A) THE SERVICE; (B) THE CONTENT OF THE WEBSITE; (C) YOUR CONTENT; (D) ANY ACTION TAKEN IN CONNECTION WITH AN INVESTIGATION BY GTG OR LAW ENFORCEMENT AUTHORITIES REGARDING YOUR OR ANY OTHER PARTY’S USE OF THE SERVICE; (E) ANY ACTION TAKEN IN CONNECTION WITH COPYRIGHT OR OTHER INTELLECTUAL PROPERTY OWNERS; (G) ANY ERRORS OR OMISSIONS IN THE SERVICE’S OPERATION; OR (F) ANY DAMAGE TO ANY USER’S COMPUTER, MOBILE DEVICE, OR OTHER EQUIPMENT OR TECHNOLOGY INCLUDING, WITHOUT LIMITATION, DAMAGE FROM ANY SECURITY BREACH OR FROM ANY VIRUS, BUGS, TAMPERING, FRAUD, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER LINE OR NETWORK FAILURE OR ANY OTHER TECHNICAL OR OTHER MALFUNCTION, EVEN IF GTG HAVE BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES.
NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THESE CONDITIONS, OUR AGGREGATE LIABILITY TO YOU OR ANY THIRD PARTY ARISING OUT OF THESE CONDITIONS OR OTHERWISE IN CONNECTION WITH ANY USE OF THE WEBSITE OR THE SERVICES SHALL IN NO EVENT EXCEED $100 CAD. APPLICABLE LAW MAY IN SOME JURISDICTIONS NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, IN WHICH CASE THE ABOVE LIMITATION OR EXCLUSION WOULD NOT APPLY. IN SUCH EVENT, GTG’S LIABILITY WILL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW IN SUCH JURISDICTION.
All notices to be provided by GTG to you under these Conditions must be delivered in writing, by registered mail, courier service or email to the contact mailing and email addresses provided by you when contacting us, creating an account or contracting one of GTG’s Services. You must give notice to GTG by registered mail, courier service or email to (a) GTG’s registered address set forth in the section “Contact us” below; or (b) firstname.lastname@example.org. All notices by electronic mail shall be deemed to have been received immediately upon delivery if sent on a business day prior to 5 p.m. (local time of the recipient) or otherwise on the next business day. Notices per registered mail or courier service shall be deemed received on the day of the actual delivery.
These Conditions, their interpretation, execution, application and validity are subject to the Laws in force in the province of Ontario, excluding its conflict of law rules.
In the event of any disagreement between you and GTG on the application of these Conditions, we invite you first to communicate with us in the manner provided for in these Conditions. We will try to the extent possible to reach an amicable settlement and to find an appropriate solution to the situation, without prejudice to the right of each party to resort to the courts in the manner and at the time it deems appropriate.
Any dispute between GTG and you arising out of or relating to these Conditions, or the use of the Website shall be subject to the exclusive jurisdiction of the courts of the province of Ontario, whose exclusive jurisdiction is irrevocably recognized by you.
GTG may, in its sole discretion, modify, add, delete, restrict or suspend, in whole or in part, any functionality of the Website or the Services, without any notice or liability to you or any other person. These Conditions are also subject to change at any time by GTG, in which case the newest version will automatically replace the previous one. If we make changes, we will take steps to notify you, either directly or by posting a notice on the Website. By continuing to browse the Website or use the Services, you agree to be bound by these Conditions, including any changes made to them. If you do not agree with the updated version of these Conditions, you may refuse the amendments and cease using the Website and the Services at any time.
Assignment You may not, directly or indirectly, by operation of law or otherwise, assign all or any part of these Conditions or delegate performance of obligations duties under these Conditions without our prior consent. We may, without requesting your prior consent, assign its rights and obligations under these Conditions to a third party, as well as our agreement with you to any entity affiliated or related to GTG or in connection with any merger or change of control of GTG.
Entire Agreement These Conditions constitute the entire agreement and supersede any and all prior agreements between you and GTG with regard to the subject matter hereof.
No Waiver. The failure or delay by a party to exercise any right, remedy or privilege under these Conditions will not constitute a waiver of such right, remedy or privilege. Accordingly, no party will be precluded from subsequently exercising any right, remedy or privilege that it has not previously exercised, in whole or in part.
Severability. If any provision in these Conditions is held by a court of competent jurisdiction to be unenforceable, such provision shall be modified by the court and interpreted so as to best accomplish the original provision to the fullest extent permitted by Law, and this shall not affect the validity or enforceability of the remaining provisions of these Conditions, which shall remain in full force and effect.
Electronic version. You acknowledge that these Conditions have the same effect and value as if they had been signed personally by you. A printed version of these Conditions or of any notice sent by e-mail will be admissible in litigation, as will any other business document or record generally kept in paper form.
If you have any questions about these Conditions or wish to send a written request to our team, please liaise with us as follows: